The Tech and Media industry faces increasing demand for higher quality services and improved customer experience. There is a huge opportunity to capitalize on the vast amount of data collected from devices, networks, mobile applications, geolocation, detailed customer profiles, service usage and billing data. The playing field is vast, covering CX, quality of service, churn management, revenue growth and beyond. Machine learning and advanced analytics are the key to deliver next-generation growth. Learn how to envision and operate AI and ML at scale for the Tech and Media industry.
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